Recovery:
1- For manufacturing defect
(1) We will be contacted immediately after receiving the shipment so that our team can provide a solution and compensation immediately.
(2) The customer pays the shipping and return cost, and free shipping is considered void and will be deducted from the order value.
2- In case of golden guarantee:
(1) Shipping costs will be deducted from the value of the returned order.
Replacement:
Our team will be contacted to provide a return service, issue a return policy, and send it to the customer after confirming the safety of the products and inspecting them.
(1) The perfume must be in its original condition (with its packaging and wrapping).
(2) The customer pays the shipping and return cost, and free shipping is considered void and will be deducted from the order value.
note:
(1) Return within two days of receiving the order and after trying the product.
(2) If it does not suit your taste, there is a guarantee to refund the amount of your order, taking honesty into account.
